Data Protection

EC777 Privacy Policy – How We Protect Your Data in Pakistan

At EC777, your privacy is not an afterthought — it is something we have thought about carefully from the very beginning. This Privacy Policy explains in plain, straightforward language exactly what personal information ec777 collects, why we collect it, how we use it and what rights you have over your own data.

Last Updated: 1 January 2025
Language: English (en-PK)
Applicable: Pakistan
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Six Things EC777 Commits to on Your Privacy

Before you read the full policy, here are the six core commitments EC777 makes to every Pakistani player on the platform.

We Never Sell Your Data

EC777 has never sold, rented or traded player personal data to any third party for marketing, advertising or any other commercial purpose. We will not do so in the future. Your data is yours — we use it only to provide you with the EC777 service.

256-bit SSL Encryption Always

Every piece of data transmitted between your device and EC777's servers is encrypted with 256-bit SSL at all times — the same standard used by major international banks. Your login credentials, payment details and personal information are never transmitted in plain text.

Payment Details Are Not Stored

EC777 does not store your full payment card numbers, mobile wallet PINs or bank account credentials in any retrievable format after a transaction is processed. Payment processing is handled by regulated, PCI-DSS compliant processors. Your financial details are processed securely and not retained by ec777.

Minimum Necessary Data Only

EC777 only collects data that is actually necessary for us to provide you with the service — your identity, contact details, payment information and gaming activity. We do not collect data we do not have a clear, stated reason to collect. No unnecessary background data collection at ec777.

Your Rights Are Real and Exercisable

Your rights over your own data at EC777 are not just listed in a policy document — they are actually exercisable. You can request access to your data, request corrections, request deletion, and opt out of marketing communications at any time by contacting our support team. Requests are processed within 30 days.

Marketing Is Always Opt-In

EC777 will only send you promotional communications — SMS, WhatsApp, email — if you have explicitly consented to receive them. You can withdraw that consent at any time with a single message to our support team or through your account settings. We do not send unsolicited marketing.

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Plain Language Promise: EC777 has written this Privacy Policy to be genuinely readable — not a wall of legal text designed to confuse you. We want you to understand exactly what happens with your data when you use ec777. If any section is unclear, contact our support team and we will explain it in plain Urdu or English, whichever you prefer.

1Who We Are

EC777 is the online gaming platform operating at https://ec777.run. In the context of this Privacy Policy, "EC777", "we", "us" and "our" all refer to the EC777 platform and the entity that operates it. "You" and "your" refer to any person who accesses the EC777 platform, registers an account or interacts with our services in any way.

EC777 is the data controller in respect of the personal information you provide when using our platform. This means we determine the purposes and means of processing your personal data and we are responsible for ensuring that processing is done lawfully, fairly and transparently.

For any privacy-related queries, requests or concerns, EC777's designated privacy contact can be reached at privacy@ec777.run. All privacy-related communications are treated as confidential and handled separately from general customer support queries.

2Data We Collect

EC777 collects personal data across several categories. We have described each category below, along with specific examples of the types of data involved, so you know exactly what information ec777 holds about you.

Data CategoryExamplesRequired?
Identity DataFull legal name, date of birth, CNIC number, photograph for verificationYes
Contact DataMobile number, email address, city of residenceYes
Account DataUsername, password hash, account preferences, communication consentYes
Financial DataEasypaisa/JazzCash account identifier, deposit and withdrawal history, PKR balance recordsYes
Gaming Activity DataGames played, bet amounts, win/loss records, session duration, game preferencesYes
Technical DataIP address, device type, browser type, operating system, session tokensAutomatic
Communications DataSupport chat transcripts, email correspondence, complaint recordsWhen contact is made
Marketing PreferencesCommunication opt-in/opt-out status, preferred contact channelOptional

EC777 does not collect or store sensitive personal data beyond what is required for identity verification under KYC obligations — such as biometric data, religious beliefs, political opinions or health information. If any sensitive data is requested during the KYC process (for example, a CNIC copy), it is processed solely for identity verification and handled with additional security controls.

3How We Collect Your Data

EC777 collects personal data through the following means. Understanding how your data reaches us can help you make informed decisions about what you share.

  • Direct collection at registration — When you create an EC777 account, you provide your name, mobile number, date of birth and contact details directly. This is the primary source of your identity and contact data.
  • KYC verification submissions — When ec777 requests identity verification, you submit documents such as a CNIC copy or a selfie. These are processed for verification purposes only.
  • Deposit and withdrawal transactions — When you make a deposit via Easypaisa, JazzCash or another payment method, transaction data is generated and recorded. EC777 receives confirmation data from the payment processor — not your full payment credentials.
  • Platform usage and gaming activity — As you use the EC777 platform — browsing games, placing bets, using account features — data about your activity is automatically recorded. This is standard practice on all online platforms and is essential for providing the service.
  • Technical data via cookies and server logs — EC777's servers automatically record certain technical data including IP addresses, device identifiers and session information. See Section 8 for a full breakdown of cookies used.
  • Customer support interactions — When you contact EC777 through Live Chat, WhatsApp, email or any other channel, the content of that communication is recorded and associated with your account for support quality and dispute resolution purposes.
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4Why We Use Your Data

EC777 uses the personal data we collect for specific, stated purposes. We do not use your data for purposes beyond those listed here without first obtaining your consent or unless we are required to by law.

  • To provide the EC777 service — Processing your registration, verifying your identity, maintaining your account, enabling you to deposit and withdraw PKR, and allowing you to access and play games on the platform.
  • To process financial transactions — Recording deposits, processing withdrawals, maintaining accurate financial records for your account and meeting our financial reporting obligations.
  • To comply with legal and regulatory obligations — Meeting know-your-customer (KYC) requirements, anti-money laundering (AML) obligations, responsible gaming obligations and any other legal requirements applicable to EC777's licensed operations.
  • To maintain platform security — Detecting and preventing fraud, identifying suspicious account activity, preventing unauthorised access, and protecting both EC777 and our players from bad-faith actors.
  • To provide customer support — Responding to your enquiries, resolving complaints, processing responsible gaming requests such as deposit limit changes or self-exclusion, and maintaining records of support interactions.
  • To improve the platform — Analysing aggregated, anonymised gaming activity data to understand which games are most popular, where the platform experience can be improved and what features Pakistani players find most valuable. This analysis uses anonymised aggregate data, not individual player profiles.
  • To send marketing communications (with your consent only) — If you have opted in, ec777 will send you information about new games, promotions, bonus offers and platform updates through your preferred channel. This is always opt-in and always cancellable.

5Legal Basis for Processing

EC777 processes your personal data under one of the following legal bases, depending on the specific processing activity involved. We have matched each processing purpose from Section 4 to the applicable legal basis here for clarity.

  • Contractual necessity — Processing required to provide you with the EC777 service under the Terms and Conditions you agreed to at registration. This covers account management, transactions and customer support.
  • Legal obligation — Processing required for EC777 to comply with KYC, AML and responsible gaming obligations under applicable regulations. This covers identity verification and financial record-keeping.
  • Legitimate interests — Processing in EC777's legitimate business interests, where those interests are not overridden by your privacy rights. This covers fraud prevention, platform security and anonymised analytics for service improvement.
  • Consent — Processing carried out only where you have explicitly consented. This covers all marketing communications. You can withdraw consent at any time.

6Who We Share Your Data With

EC777 does not sell your data and does not share it with third parties for their own marketing purposes. We share data with third parties only in the specific circumstances described below, and only to the extent necessary for each purpose.

  • Payment processors — When you make a deposit or withdrawal, your transaction data is shared with the relevant payment processor (for example, Easypaisa or JazzCash). This is strictly necessary to complete the transaction. Each payment processor has its own privacy policy governing how they handle your data.
  • Identity verification providers — When KYC verification is required, your submitted documents may be processed by a regulated third-party identity verification service. These providers process your data solely for verification purposes under strict data protection agreements with EC777.
  • Game software providers — The game studios whose titles appear on EC777 may receive anonymised session data (such as bet amounts and game round outcomes) as part of standard platform-to-provider data flows. This data is anonymised and does not include your name, contact details or payment information.
  • Regulatory authorities — EC777 may be required to disclose player data to regulatory or law enforcement authorities if required by law, court order or regulatory demand. EC777 will notify you of such disclosure where legally permitted to do so.
  • Professional advisers — In limited circumstances, EC777 may share data with legal, accounting or security advisers who require access to it in the course of providing professional services to ec777. All such advisers are bound by confidentiality obligations.

EC777 requires all third parties who process player data on our behalf to handle it under strict data processing agreements that impose the same data protection standards we apply ourselves. We conduct due diligence on all third-party processors before engaging them.

7International Data Transfers

EC777 operates internationally and some of our technical infrastructure, game providers and payment processors may be located in countries outside Pakistan. When your personal data is transferred to a country outside Pakistan, EC777 takes steps to ensure that the receiving party provides an adequate level of data protection.

These steps may include entering into standard contractual clauses with the receiving party, verifying that the receiving country has been assessed as providing adequate data protection, or obtaining appropriate assurances from the receiving party about their data handling practices.

If you have questions about specific international data transfers involving your personal data, you can contact EC777's privacy team at privacy@ec777.run for more information about the specific safeguards in place.

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8Cookies and Tracking Technologies

EC777 uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that allow the platform to remember information about your visit — such as your login session, your preferred settings and your browsing behaviour on ec777. Below is a full breakdown of the cookies used.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the EC777 platform properly — for example, you will not be able to maintain a login session without session cookies. Disabling analytics cookies has no impact on platform functionality.

9Data Security

EC777 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration or disclosure. These measures are reviewed and updated on an ongoing basis as technology and threat landscapes evolve.

  • All data transmitted between your device and EC777 is encrypted using 256-bit SSL/TLS encryption. This applies to all platform interactions including logins, game sessions, deposit flows and account management.
  • Passwords are stored using one-way cryptographic hashing with salting. EC777 does not have access to your actual password — only the hash. If you forget your password, it cannot be retrieved; it can only be reset.
  • Access to player data within EC777's internal systems is restricted on a strict need-to-know basis. Staff members can only access the data they need to perform their specific role. All internal data access is logged and audited.
  • EC777 conducts regular security audits and penetration testing of the platform's infrastructure to identify and address vulnerabilities before they can be exploited.
  • Payment card data and mobile wallet credentials are never stored by EC777 in their full form. Payment processing is handled by PCI-DSS compliant processors. EC777 only retains transaction reference numbers and partial payment identifiers for record-keeping purposes.

Despite all reasonable precautions, no online platform can guarantee absolute security. In the event of a data breach that poses a material risk to your privacy, EC777 will notify affected players promptly and take all appropriate remediation steps. You can help protect your account by using a strong unique password and enabling two-factor authentication in your EC777 account settings.

10How Long We Keep Your Data

EC777 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal and regulatory obligations. The specific retention periods for each data category are as follows.

Data CategoryRetention PeriodReason
Identity & Contact Data5 years after account closureAML and KYC compliance obligations
Financial Transaction Records7 years after transactionFinancial record-keeping requirements
Gaming Activity Data3 years after last sessionResponsible gaming monitoring, dispute resolution
Customer Support Records3 years after resolutionDispute resolution, quality assurance
Security Logs12 monthsFraud detection, security audit purposes
Marketing Preference RecordsUntil consent withdrawn + 1 yearEvidence of consent for compliance
Analytics Data (anonymised)IndefinitelyAnonymised — no personal data involved

When retention periods expire, EC777 securely destroys or permanently anonymises the relevant data. Where data must be retained for legal reasons beyond the standard retention period, access to that data is restricted to the minimum number of personnel required for compliance purposes.

11Your Data Rights

As an EC777 player, you have meaningful rights over your personal data. These rights are genuine and exercisable — not just items in a list. To exercise any of these rights, contact EC777's privacy team at privacy@ec777.run. All requests will receive a response within 30 calendar days.

Right of Access

Request a copy of all personal data EC777 holds about you. We will provide a structured, readable summary of your data including what categories we hold, why we hold it and who we have shared it with.

Right to Rectification

If any personal data EC777 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For account details you can update directly, this can be done through your account settings.

Right to Erasure

In certain circumstances, you can request that EC777 delete your personal data. Note that we may be unable to delete data we are legally required to retain — such as financial records and KYC documentation — but we will delete all data that is not subject to a retention obligation.

Right to Restrict Processing

You can request that EC777 restrict the processing of your personal data in certain situations — for example, while we verify the accuracy of data you have disputed. Restricted data will not be deleted but will only be processed for the specific purpose of the restriction.

Right to Data Portability

Request your personal data in a structured, machine-readable format so that you can transfer it to another provider if you choose. This right applies to data you provided directly and that is processed on the basis of consent or contract.

Right to Object

Object to EC777 processing your personal data for direct marketing at any time. You can also object to processing carried out on the basis of legitimate interests, though EC777 may be able to demonstrate compelling reasons that override your objection in specific cases.

12Children's Privacy

EC777 is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from any person under the age of 18. Our registration process includes age verification steps specifically designed to identify and prevent underage registration.

If EC777 becomes aware that personal data has been collected from a person under the age of 18, we will immediately delete that data and close the associated account. Parents or guardians who believe their child has registered at ec777 should contact us immediately at privacy@ec777.run so we can take prompt action.

If you are a parent or guardian and are concerned about a child's access to online gaming platforms, we encourage you to use parental controls available on your mobile devices and internet service to restrict access to gaming websites. EC777 also provides account-level tools for responsible gaming — see our Responsible Gaming page for details.

13Marketing Communications

EC777 will only send you marketing communications — including promotional offers, bonus notifications, new game announcements and platform updates — if you have given your explicit consent to receive them. This consent is collected during the registration process and can be updated at any time through your account settings or by contacting support.

If you have opted in to marketing communications at EC777, you may receive messages through one or more of the following channels: SMS to your registered mobile number, WhatsApp to your registered mobile number, or email to your registered email address. You can opt out of any or all of these channels independently.

To opt out of marketing communications from EC777, you can: reply STOP to any SMS you receive from us, send an opt-out message through the relevant WhatsApp or support channel, update your preferences in your EC777 account settings, or email privacy@ec777.run with your opt-out request. Opt-out requests will be processed within 48 hours, and you should not receive further marketing communications after that period.

Opting out of marketing communications does not affect operational messages — such as deposit confirmations, withdrawal receipts, account security alerts or responsible gaming notifications. These messages are sent to you as part of the EC777 service and cannot be turned off while your account is active.

14Changes to This Privacy Policy

EC777 may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable law, or improvements in the clarity of our explanations. The date at the top of this document indicates when the policy was last updated.

When we make material changes to this Privacy Policy — changes that significantly affect your rights or how your data is processed — we will notify you through your registered contact details before the changes take effect. We will provide at least seven days' notice of material changes.

Minor changes — such as clarifications of existing sections, corrections of typographical errors or formatting improvements — may be made without advance notice. We encourage you to review this Privacy Policy periodically so you are always aware of how ec777 handles your data. Your continued use of the platform after any change to this policy constitutes your acknowledgement of the updated version.

15Contact EC777 About Privacy

If you have any questions about this Privacy Policy, about how EC777 processes your personal data, or if you wish to exercise any of your data rights, please contact our privacy team using the details below. We aim to respond to all privacy enquiries within 30 calendar days.

Privacy Contact Details:
Email: privacy@ec777.run
General Support: support@ec777.run
Response time: Within 30 calendar days for privacy requests.

For responsible gaming requests — deposit limits, self-exclusion, cooling-off periods — please contact our support team directly via Live Chat or WhatsApp for a faster response. Privacy requests sent to the general support email will be forwarded to the privacy team.

Your Privacy Is Protected — Play Safely at EC777

Register your account knowing that EC777 handles your personal data with care, transparency and full respect for your privacy rights. Fast payouts, real PKR, genuine security.